A retail entrepreneur or a professional who has contributed significantly to the retail trade and has played a visionary role for the retail fraternity; has inspired the youth to think retail as a challenging career option; has been the voice of Indian retail.

Hall of fame : B S Nagesh of Shopper's Stop, Raghu Pillai (RPG), Vikram Bakshi of McDonalds, Krish Iyer of Pyramid

Launch of a retail store with unique positioning/product/pricing/promotion, et al, with the promise of a bright future. A launch that captured the attention of the industry, consumers and media, for its innovative launch strategy.

Presented By: Mr. Nikhil Chaturvedi, MD, Provogue & Mr. Krish Iyer, ED & CEO, Piramyd Retail & Merchandising Pvt. Ltd.

Hall of fame : Family Mart (Bangalore), One Store (Hyderabad), Plugin, Denim Republic

Winner: RELIANCE WEBWORLD

Performance details year 2003-04

Reliance WebWorlds are designed as the Reliance Infocomm's face to its customers. The outlets showcase the entire range of the company's products and services, besides acting as the flagship stores for sales and service. The Reliance WebWorlds comprise three modules - Customer Convenience Center (C3), Broad Band Center (BBC) and Java Green - the gourmet Coffee Bar. The stores are multi-format ones, with areas varying between 1000-4000 sqft. Last year saw opening of over 600 outlets. The number is expected to grow to 1000 covering 400 cities this year.

A shopping centre or a store that is favoured by locals, tourists and travellers alike for shopping; emerging as a retail destination for consumers and for brands as the most profitable avenue for retailing.

Hall of fame: Phoenix Mills, Forum (Kolkata), Lifestyle, Big Bazaar

Winner: SHOPPERS' STOP

Performance details year 2003-04

Outlets operational: 15 across

Outlets opened in 2003-04: 1

Turnover in year 2003-04: Rs 404 crore Pioneers of department store concept, Shoppers' Stop chain today is present in nine Indian cities. A member of the Intercontinental Group of Departmental Stores, Shoppers' Stop got the 'Superbrand' status in 2003. Its main offerings include clothing sportswear, cosmetics, watches, eyewear, footwear, bags, leather accessories and home products. Its private labels are Stop, Life, Kashish and Vettorio Fratini.

Exclusive brand or multibrand retailer of Clothing/Footwear/Jewellery & Accessories with a single or more outlets (with total retail space not less than 10,000 sq. ft.), showing outstanding performance with expansion within and beyond the boundaries of its operation in the previous year.


Hall of Fame : Raymond (For Raymond & Be Shops), Madura Garments ( for Planet Fashion, Peter England, Louise Philippe, Van Huesen, Allen Solly Stores), Provogue, Arvind Garments (For Arrow, Lee, Wrangler, Denim Republic, Excalibur, Newport, Spectrum Stores etc.)

Winner: TITAN INDUSTRIES

Performance details year 2003-04

Outlets operational: Titan: 161 and Tanishq: 67

Outlets opened in 2003-04: Titan: 11 and Tanishq: 12

Turnover in year 2003-04: Titan at Rs.958.52 crore and Tanishq Rs.425.27 crore The joint venture between the Tata Group and The Tamil Nadu Industrial Development Corporation, Titan Industries Limited manufactures and retails watches, clocks and jewellery under leading brands Titan and Tanishq. The company recently added eyewear brand - Fastrack and designer watches of Tommy Hilfiger to its profile.

Fast growing Restaurant/Fast Food/Beverages retailer with a minimum of 5 outlets, showing overall excellence in key areas like innovative approach to customers' local/changing tastes, service, hygiene and management.

Hall of fame : Pizza Hut, Barista, Café Coffee Day

Winner: McDONALD'S INDIA

Performance details year 2003-04

Outlets operational: 57 outlets (37 in Northern and 20 in Western India)

Turnover in year 2003-04: Rs.100-125 crore (media estimates) International catering brand, McDonald's operates in India through two master franchisees - Connaught Plaza and Hardcastle Restaurants for the northern and western regions, respectively. The brand has 4 retail formats, namely McDonald's outlets - exclusive outlets either in malls or in high street locations, Express counters - present in food courts in retail malls e.g MGF Metropolitan Mall, Gurgaon, Kiosks - offering desserts & beverages e.g Basant Lok, New Delhi, and Restaurants on highways.

Grocery Store/Food Retailer/Supermarket with a minimum of 5 outlets, showing remarkable achievement in organising this largest retail segment by creating consumer interest in new formats of stores with value offerings, comfort, choice and trust.

Hall of fame : Nilgiris, Trinetra, Foodworld,

Winner: Food Bazaar

Performance details year 2003-04

Outlets opened in 2003-04: 11

Turnover in year 2003-04: Rs.150 crore

Pantaloon Retail's Food Bazaar is currently functional in five cities with a total retail space of 99,400 sqft. The store was launched inside Big Bazaar to capitalise on its footfalls but went on to become a major success pulling crowds in its name. It brought the concept of 'Subzi Mandi' and 'Anaj Mandi' in the store with see, touch, and choose & pick feel of a local bazaar. The retail store also has private labels for a few F&G products.

Pharmacies and salons retailing health & beauty care products with a minimum of 5 outlets, showing sure signs of success in expanding the market; growing health consciousness in general and being responsible towards consumers' well-being.

Hall of fame : Lakme Salon, Health & Glow, Shahnaz Hussain

Winner: CURLS AND CURVES INDIA LTD (VLCC)

Performance details year 2003-04

Outlets operational: 72 across 38 cities

Outlets opened in 2003-04: 12

Turnover in year 2003-04: Rs.82 crore

The first slimming, beauty and fitness services' company to get ISO 9001 certification, the VLCC model is multi-tiered, with slimming being the prime service. It operates formats like Slimming Centers, Beauty Salons, Work Out Factories (Fitness), Nail and Studio Spas, personal care products & Beauty Shops with an estimated 1,44,000 sqft space.

Retailer of music, gifts, books, toys, etc. growing profitably with a minimum of 5 outlets, setting benchmarks in leisure retailing; expanding market and consumer base.

Hall of fame : Crossword, Music World, Odyssey, Landmark

Winner: Planet M

Performance details year 2003-04

Outlets operational: 71

Outlets opened in 2003-04: 40

Turnover in the year 2003-04: Rs 54 crore

Speciality leisure retailer Planet M operates through stand-alone and shop-in-shop formats with a total retail space of 65000 sqft. The stores are focussed on music categories and provide comprehensive CD and audio tape collections, video and gaming CD-ROMs.

Multibrand or exclusive brand retailer of consumer electronics products with a minimum of 3 outlets, setting standards in retailing; providing the ultimate shopping experience with innovation, quality and excellence in service.

Hall of fame : Plug In, Samsung DigitAll, LG Shoppee, Sony World

Winner: Viveks

Performance details year 2003-04

Outlets Operational: 41

Outlets opened in 2003-04: 4

Turnover in year 2003-04: Rs 201 crore

Viveks is a MBO for consumer durables. Its outlets are concentrated in Tamil Nadu & Karnataka with presence in 14 South Indian cities. All outlets are company owned and are 3000-4000 sqft. While the turnover of the company observed a 12% growth rate over previous year 2002-2003, there was a 57.3% rise in the bottom line over the same period. The stores have all consumer durable and appliances brands stocked together to give the consumer greater options. It also extends a service guarantee in products retailed from the stores, independent of the manufacturing guarantee.

Fun zones, multiplexes etc. that have become destination points, providing the new-age experience in entertainment for families and shoppers.

Hall of fame : Inox, Fun Republic (Xenon) Prasad Imax, Shringar Films

Winner: PVR

Performance details year 2003-04

Outlets operational: 4 & 19 screens

Screens added in 2003-04: 7

Seating capacity: approx. 5000

Turnover in year 2003-04: Rs.62 crore

A north India-based player, PVR Cinemas pioneered the multiplex concept with the country's first state-of-the-art multiplex in Saket, New Delhi in June 1997. It has also launched luxurious cine auditoriums called 'Europa Cinema & Lounge,' targeted at high-income segment. PVR also has interests in cinema and film distribution (both Indian and Hollywood) .The Company aims at taking the PVR brand all across the country.

Hypermarket/Discount Store/Factory Outlet with a minimum of 3 outlets of 5,000 sq. ft. each, successfully getting masses to shop in structured formats, luring them with discount offerings, schemes and great shopping experience, and at the same time ensuring profits for all stakeholders.

Hall of fame : Giant, Vishal Megamart

Winner: BIG BAZAAR

Performance details year 2003-04

Outlets operational: 9

Outlets opened in 2003-04: 5

Turnover in year 2003-04: Rs.200 crore

Present in eight Indian cities, Big Bazaar is the leading project of Pantaloon Retail occupying a total area of 390,000sqft. It retails around 170,000 products at prices that are 6-60% below MRP. Currently half of the Big Bazaar format constitutes apparel retailing and the other half is divided between household goods and food and groceries.

A chain of department stores with a minimum of 3 outlets of over 10,000 sq. ft. each, bringing in innovative concepts in lifestyle retailing, showing aggressive signs of growth and profitability, and gaining recognition among consumers.

Hall of fame : Shopper's Stop, Westside, Ebony, Piramyd

Winner: LIFESTYLE

Performance details year 2003-04

"How to make your store the ultimate destination for your consumers". Who would know this better than the Landmark Group? Foraying into Indian retail with Lifestyle stores in 1999, the Indian arm has already seven stores operating in four of the Indian cities covering a net retail space of 3.2 lakh sqft. With its experience of over 30 years in retailing, understanding consumer needs and its acquired expertise in global sourcing, Lifestyle has strongly positioned its stores as destinations for a large variety of quality products. The chain has a Qwikys Coffee Island at each of its stores.

Lifestyle's loyalty programme 'The Inner Circle' boasts of over 2.2 lakh privileged members across the country. Innovative promotions like the 'Off Sale', 'Shop for a Surprise', 'Well O Fortune' and 'Mad For Each Other' are some of the most awaited in-store promos for shoppers. Lifestyle's weekend footfalls touch 32000.

A retailer across categories and formats, gaining tremendous respect in the industry and also consumer recognition for introducing innovative concepts in retailing - formats, products, display, communication, service, etc. Seen as a role model for best practices across the various channels of its operations and in the process building a strong relation with its customers, employees and vendors.

Hall of Fame : Shoppers' Stop, Titan Industries, Trent, RPG

Winner: PANTALOON RETAIL

Performance details year 2003-04

Outlets opened in 2003-04: Pantaloon: 4, Food Bazaar: 11, Big Bazaar: 8

Turnover in year 2003-04: Rs.600 crore

Pantaloon Retail is the pioneer in the retail industry and is among the lead players in the country when it comes to multiplicity of formats with its lifestyle as well as value retailing formats : Hypermarket - Big Bazaar; Food and Grocery - Food Bazaar; Apparel - Pantaloons and Jewellery - Gold Bazaar. While the Food Bazaar gave Indian Bazaar like appearance to fruit and vegetable retailing to increase customer comfort level, Gold Bazaar gave the customer the experience of transparency and a fair deal with options of several brands under one roof.

Over the years Pantaloons has been clocking an impressive growth of 33% in revenues as well as retail space. While its net profits rose by 98% to Rs. 22 crores (estimated) in 2003-04 from Rs 11.41 crores in 2002-03, its sales per sq.ft. stood at Rs. 6000/-. Pantaloon's growth plans include expansion of its recently launched 'Central Mall' concept, a one stop shop for the whole family including shopping, eating and entertainment. Pantaloon's aim is to achieve sales of Rs. 1,000 crore by 2005.